Frequently Asked Questions

Everything you need to know about your Insect Lore order

What is the typical shipping timeframe for my order?

Standard shipping usually takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout if you need your items sooner.

What is your return policy for apparel and accessories?

We accept returns on unworn, unwashed items with original tags still attached within 30 days of purchase. Please note that custom-made items are final sale.

How do I know which size to choose?

Each product page contains a detailed size guide with measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.

Are your fabrics sustainably sourced?

Yes, Insect Lore is committed to ethical fashion. We prioritize organic cotton and recycled polyester in our collections to minimize our environmental footprint.

Can I track my package after it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor its progress in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.